Last updated: 17 June 2026

Virtual Network Solutions Sdn Bhd and its group companies (“VNS”, “we”, “us” or “our”) are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Data Controller

Virtual Network Solutions Sdn Bhd is the data controller responsible for your personal data. For queries, contact us at dpo@vns.com.my.

2. Personal Data We Collect

We may collect the following categories of personal data:

• Identity data — name, job title, company name
• Contact data — email address, telephone number, mailing address
• Technical data — IP address, browser type, pages visited (via cookies)
• Business data — information provided in enquiries, project documents and contracts

3. How We Use Your Personal Data

We process your personal data for the following purposes:

• To respond to your enquiries and provide requested services
• To manage our business relationship and contracts with you
• To send relevant communications about our products and services
• To comply with legal and regulatory obligations
• To improve our website and services

4. Data Sharing

We do not sell your personal data. We may share it with:

• Our group companies (VNS Engineering Sdn Bhd, VNS Digital Sdn Bhd, Virtual Network Solutions Pte Ltd Singapore, PT. Virtual Network Solutions Indonesia)
• Technology vendors and service providers who support our operations, under strict confidentiality obligations
• Regulatory authorities and law enforcement when required by law

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Customer records are generally retained for 7 years following the end of our business relationship.

6. Your Rights

Under the PDPA, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete personal data
• Withdrawal of consent — withdraw consent for processing where consent is the legal basis

To exercise your rights, contact us at dpo@vns.com.my. We will respond within 21 days.

7. Cookies

Our website uses essential cookies to function properly. No third-party advertising cookies are used. You may disable cookies in your browser settings, though this may affect site functionality.

8. Changes to This Notice

We may update this Privacy Notice from time to time. The latest version will always be published on this page with the date of last update.

9. Contact Us

For any questions about this Privacy Notice or how we handle your personal data, please contact:
Data Protection Officer
Virtual Network Solutions Sdn Bhd
Email: dpo@vns.com.my
Tel: +603-7972-3039